Our commitment to you
Oasis of Destiny Child Foundation is committed to protecting the privacy of children and stakeholders we continuously engage. We collect, use, disclose and store your personal information to assist us with our work of helping children in need. We are bound by Privacy Principles contained in the Data Protection Act 2012 (Act 843).
This Privacy Policy is provided to help you understand why and how we collect and use your personal information and what to do if you have any questions or complaints. In doing this and for ensuring the security of orphans, we withhold publication of personal data of orphans associated with the privacy policy.
The personal information we collect
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.
The kind of personal information we collect will depend on the type of Oasis of Destiny Child Foundation initiatives you support or enquire about. Personal information collected by Oasis of Destiny Child Foundation may include:
- Your contact information – name, address, email address and telephone number
- Your date of birth, gender, income and occupation
- Your bank account or credit card details for donations
- A history of your donations
- Certain details about your personal interests
You may choose to remain anonymous, use a pseudonym or not to provide certain personal information, but if you choose not to provide us with certain personal information, we may not be able to process a tax receipt for your donation or provide information or other products or services you request.
How we collect personal information
There are a number of ways we collect information from you, including:
- Directly from you when you provide information by telephone, in person, via our website, or on forms
- Information collected automatically when you visit our website
- From fundraising events
- From a third party known to you who makes a donation or nominates you as the recipient of communication regarding that donation
- From publicly available sources of information
Use and disclosure of your personal information
To carry out our work of providing aid to children and families in Ghana, your personal information may be used to:
- Process your donations.
- Provide you with information on how your donation is used.
- Confirm your identity when you make enquiries about your donation.
- Communicate with you about the work that Oasis of Destiny Child Foundation is undertaking.
- Address any feedback or complaints you may have.
- Assist us with carrying out any other work related to the above purposes.
We take reasonable steps to ensure these external organisations are contractually bound to privacy and confidentiality obligations in relation to your personal information and that it is only used for the specific purpose for which we provide it.
Sometimes we may have to disclose your personal information for a specific purpose to third parties such as:
- Authorised legal representatives nominated by you.
- Our accountants, auditors and lawyers.
- Law enforcement, government or other organisations, as required by law, particularly in relation to protecting the privacy and protection of children.
Generally we do not disclose personal information to overseas recipients.
Under no circumstance will we rent, sell or give your information to other organisations without your express consent.
Storage and security of your personal information
We hold personal information in a number of different formats including (but not limited to) software programs (located both onsite and offsite, including in the cloud), databases, filing systems and in offsite backup storage.
Oasis of Destiny Child Foundation takes all reasonable steps to protect your personal information from loss, unauthorised access, modification, disclosure or other misuse, including the operation of secure data networks designed to protect your privacy and security. How long we hold and use the information after you have ceased donating or interacting with us will depend on the type of interaction you had with Oasis of Destiny Child Foundation and any requirements under law.
We will de-identify or destroy your information when we no longer need to keep it.
Sensitive personal information
We do not generally collect any sensitive information. However, we may sometimes need to collect sensitive information, for example we would need to collect information about your criminal record if you were planning to visit the children we assist. We would only do this with your express consent.
Opting out, access and correction of your personal information
At any time, if you want to opt out of future communications, access the personal information that Oasis of Destiny Child Foundation holds about you or update or correct your personal information please contact us at the details shown below. We will process your request within a reasonable time.
In some circumstances we may deny access to or refuse to change your personal information to the extent this is permitted under the Ghanaian Privacy Principles. In such circumstances, we will let you know the reasons for doing so.
Requests and complaints about privacy
Please notify us at the details shown below if you have any queries, requests or complaints relating to Oasis of Destiny Child Foundation’s handling of your personal information.
contacting us
If you have any questions or comments about this privacy policy or if you have a complaint about a breach of your privacy, you can contact us by calling 0558475911 / 0242143770, sending an email to oasisofdestinychildfoundation@gmail.com or posting a letter to:
Attention:
Oasis of Destiny Child Foundation
Changes to this privacy policy
We may make changes to this policy from time to time without notice. Any changes will be reflected on this page.